Terms of Service
Last updated: March 2, 2025
Overview
Vertex is an AI workflow automation platform that helps businesses connect their tools, automate processes, and leverage AI to handle repetitive work. By using our platform, you agree to these terms.
Service Description
Workflow Automation Services
- Our platform provides a visual workflow builder, AI-powered automation steps, and integrations with 100+ popular apps and services.
- We offer features including multi-model AI support, real-time execution monitoring, and team collaboration tools.
- Workflow executions are billed on a usage-based model with guaranteed uptime SLAs.
API and Integrations
- Our platform provides APIs and webhooks for programmatic access to workflow triggers and actions.
- Users must comply with rate limits and fair usage policies for API access.
- Third-party integrations are subject to their respective terms of service.
User Responsibilities
By using our platform, you agree to:
- Comply with all applicable laws and regulations.
- Maintain the security of your API keys and connected app credentials.
- Use automations responsibly and ethically.
- Not use the platform for harmful, deceptive, or malicious purposes.
- Report any security vulnerabilities or misuse promptly.
Usage Terms
Our usage terms include:
- Fair usage policies for workflow executions and API calls.
- 99.9% uptime SLA for production workflows.
- Execution history retention based on your plan.
Data Policies
Our data handling policies ensure:
- Secure processing and storage of workflow data and execution logs.
- Compliance with GDPR, CCPA, and other data protection regulations.
- Data isolation between customers for all workflows.
- Clear data retention and deletion policies.
Contact Information
For any questions or concerns regarding these terms, please reach out to our team: